1. Select your villas and ask us to make a provisional booking
a. Choose your perfect properties: use our website, our brochure and the detailed knowledge and advice of your expert Client Manager to identify the perfect villa for your holiday.
b. Ask your Client Manager to make a provisional booking for you. Depending on the season, you may place options on a shortlist of properties for a few days whilst you make your final choice.
c. When you make your provisional booking, your Client Manager will send you an email with your login password for our secure booking area.
d. Once you have your login details, just follow our very user friendly payment system to confirm your arrangements. N.B. We recommend you use Microsoft Internet Explorer 8 to make your payment. We have had some reports that the current version of Mozilla Firefox does not work well with the Sagepay secure payment server.
2. Log-in to your personal page.
Enter your user name and password to log-in to your personal page, we will send you these in an email when you place an option with us. If you are unable to find them please call a member of the team on +44 (0)20 7377 8518.
3. Review and confirm.
Identify your booking, and click “Review options and Confirm”
4. Select the properties you wish to book.
5. Proceed to Payment
Choose your payment method and confirm that you have read our booking conditions and click “Proceed to payment”. (you may print the booking conditions for your reference, though you will always be able to find a copy on our website or in your booking pages).
6. Choose your payment method
If you are paying by credit card, you will be asked to click on the type of credit card you wish to pay with. If you prefer to pay by bank transfer, or would prefer to pay by credit card over the phone, you will be directed to our staff.
7. Enter your card details
Once your details are entered click proceed, confirm details are correct, and our secure server will do the rest.
8. Booking confirmation
Once your booking is confirmed, you will immediately receive a confirmation invoice by email.
You will then be able to use your personal page to:
a. Complete the details about your party composition, travel details etc.
b. Book extra services, including wine deliveries, cooks etc.
c. View and print your invoice and booking conditions.
9. Paying your balance
If you have paid your deposit more than 9 weeks before your date of travel, you may make your balance payment at any time before the "balance due" date. Some days before that date, you will receive an email to remind you to pay your balance using the same system you used to pay your deposit. Once you have paid your balance, you will be able to download and print your property vouchers, your house guides and other useful information about your trip.